Terms and Conditions - Number 2
OCCUPANCY – You can arrive at the property after 3.00pm on the first day of your booking and you need to leave by 10.00am on the final day of your booking.
DEPOSIT - A deposit of £75 is payable at the time of booking to secure the reservation (£50 for short breaks) with the balance payable one month prior to commencement of holiday. If full payment is not received by the due date, the guest will be deemed to have cancelled their booking.
CANCELLATIONS - The deposit will be refunded minus a service charge of £25 if cancellation occurs more than one month prior to your holiday. However, if you cancel within one month of your holiday dates, your refund will depend on our ability to re-let. We will be as fair as possible in these circumstances.
IF WE CANCEL – we will make every effort to honour you booking. If, due to circumstances beyond our control we have to cancel more than four weeks before the start of your holiday, we will refund your deposit and offer a 25% discount on your next booking with us. If we have to cancel four weeks or less before your arrival date, we will refund the full amount you have paid and offer a 25% discount on your next booking with us.
SAFETY & INSURANCE - The property is insured for public liability but it is the guest's responsibility to insure their own belongings and against any losses that may occur should the need to cancel their holiday arise. Guests are responsible for taking due care and attention and the owners can accept no responsibility for personal injury or loss or damage to guests’ property however caused. The property is equipped with fire blanket, fire extinguishers and smoke alarm and all furniture and equipment provided conforms to current regulations.
CAR PARKING – Free car parking for one car is available in the car park by the hotel (please display car park pass provided). You may drive your car up to the property to load or unload but must return it to the car park immediately afterwards.
SLEEPING ACCOMMODATION – The property is equipped for 4 people with one double bedroom (with en-suite) and one twin bedroom.
BED LINEN AND TOWELS – Bed linen, towels and tea towels are included in the cost of rental and beds will be made up and ready for your arrival. Guests are asked to strip the bed linen from used beds before their departure, leaving it on the bed. Please note you will need to bring your own towels for use on the beach, if required.
ELECTRICITY – Electricity is now included in your rental. There is an electric meter which is operated by tokens (provided) and you will need to ‘feed’ the meter to keep up the supply.
SHOPPING & SUPPLIES – There is a small shop in Bryn-Crug however the nearest large shops are in Tywyn (4 miles from the property) where there is a good selection of shops including both Spa and Co-op supermarkets. Asda online will deliver to the door. We work on a trust basis with our own stocks of tea, coffee, sugar etc. i.e. You are welcome to use them but please replace before you leave.
CLEANING - Guests are responsible for leaving the property in a clean and tidy state at the end of their holiday. The property will be thoroughly checked, cleaned and serviced between occupancies, but we do reserve the right to levy a charge to recover rectification costs if the property is not left in a satisfactory condition.
SMOKING - Smoking is not permitted anywhere inside the property.
PETS - Well behaved pets will be considered, by prior arrangement, on the condition that they are not left unsupervised in the property and that they will not be allowed on the beds or furniture. You will be responsible for the cost of making good any damage caused by your pet (or a pet belonging to someone who visits you). The shared garden is used by small children - please supervise your pet. Do not allow it to foul the garden and, if it does, clear up any mess immediately, disposing of it in the outside bin.
WATER & DRAINAGE – The property shares a private water supply and drainage system. Guests are asked to observe simple precautions so as not to cause damage to the system. Details are in the information pack at the property and the owners can accept no responsibility for disruption to a holiday if these are ignored.
BREAKAGES AND DAMAGES - In the unfortunate event of breakages or damages guests are responsible for the full cost of replacement / making good. Guests are asked to kindly report any such occurrences on the telephone numbers provided in order that appropriate arrangements can be put in hand to effect repair / replacement with minimal disruption to your holiday.
TELEPHONE - The land-line telephone in the property is available for you to receive incoming calls or to make local, national & emergency outgoing calls. The number is 01654 78 27 09.
It is set not to allow calls to mobiles, international or premium rate numbers.
WiFi – we try, but do not guarantee, to make internet access available and, where we do, this is for moderate use only, not for heavy use such as gaming or streaming.